CONFONET provides a single-window solution for automation of activities undertaken at the Consumer Forums at the National, State (35 State Commissions) and district level (600 district fora). The project has provided an ICT solution to achieve efficiency, transparency and e-governance at the consumer forums and has facilitated disposal of cases in a time bound manner. The registration of complaints, recording of court proceedings, issue of notices, generation of cause lists, recording of judgments, record-keeping and generation of statistical reports etc. are carried out through the Case Monitoring application software.
The CONFONET project caters to a wide range of beneficiaries like Consumers, Consumer Activists, Non-Governmental Organizations, Members of Consumer Courts, Bar Councils and Advocates.
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Working in National Informatics Centre, Udupi Unit as District Informatics Officer